Vol. 17 No. 1 (2026): Gema Wiralodra

Articles

• Bank Responsibility to Customers Due to Unauthorized Actions by Debt Collectors in Resolving Bad Credit Cards

  I Gusti Ayu Widiadnyani, Muhammad Panji Mahardika, Lily Marheni, Nyoman Sukayasa

  1-14

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• Usability Evaluation of the UT Radio Website of Universitas Terbuka Using the System Usability Scale (SUS) Method

  Jamaludin, Candra Wibawa, Bachriah Fatwa Dhini, Garza Fahrizal

  15-26

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• The Effect of Digital Transformation on Branch Performance Through Strategic Capabilities and Execution Capabilities in The Indonesian Banking Sector

  Bontor Sitio, Sabrina Oktaria Sihombing

  27–40

  • PDF

• The Effect of Digital Insurance Product Sales on Customer Satisfaction at PT BRI Asuransi Indonesia

  Beldi, Wini Dwipayani, Anthonius Sogodoran Hutabarat

  41–59

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• Optimizing AI-Based Video Summarization for Educational Media: A Comparative Evaluation of OpenAI, SumTube, and NoteGPT

  Bachriah Fatwa Dhini, Kusnindyah Puspito Hapsari

  60-78

  • PDF